Payment Policy
- We support multiple safe payment methods for your convenience, including credit cards, debit cards and other mainstream online payment channels.
- All payments are processed through secure third-party payment gateways. We do not store your complete card payment information on our server.
- Payment must be completed at checkout. Your order will start to be processed only after we receive successful payment confirmation.
- All prices shown on our website are final product prices unless marked otherwise. Shipping cost, import duties and taxes are calculated separately where applicable.
- If payment fails, please check your card balance, payment limit and network status first. You can try submitting payment again or switch to another payment method.
- If you are charged twice by mistake, please contact us with your order record and payment screenshot. We will verify and arrange the refund of the extra charge.
- We reserve the right to cancel orders if payment cannot be verified, suspected of fraud or abnormal transaction risks are detected.
- Promotional codes and discount coupons cannot be stacked unless the activity rules clearly state that stacking is allowed. Each coupon has its own valid period and usage limit.
- Refunds will always go back to the original payment account you used for checkout. We cannot change the refund destination.
- If your payment is pending for a long time, please contact your payment provider first to confirm the transaction status.