Return & Refund Policy
- We accept returns and exchanges within 30 calendar days from the date you receive your order. Items must be unused, unwashed, undamaged, with original tags and packaging intact. Worn, stained, altered or missing-tag items cannot be returned.
- Before sending back items, you must submit a return request through our contact channel and wait for our approval. Unauthorized returns will not be processed.
- For quality defects, wrong items shipped or size/color mismatch on our side, we will cover the return shipping cost and arrange a full refund or free exchange after we receive and inspect the returned goods.
- If you return items due to personal reasons such as unsuitable size, dislike of style or color difference caused by screen display, you will be responsible for return shipping fees. Original shipping cost is non-refundable.
- Refunds will be issued to your original payment method after our warehouse receives and checks the returned merchandise. It may take 3–10 business days for the fund to show up in your account, depending on your payment provider’s processing speed.
- Final sale items, clearance goods and customized clothing cannot be returned or exchanged unless there are manufacturing quality defects.
- We do not accept returns for items damaged by improper washing, improper wearing, self-modification or accidental damage after delivery.
- If you receive a damaged package, please take clear photos of the outer package and defective products within 48 hours of delivery and send them to us. We will solve the problem for you accordingly.